• 1.What is a heated towel rail?

    a).A heated towel rail is single or multiple bars that heat up and are used to dry and warm towels, articles of clothing, or even spaces. They are generally mounted to a wall but can also be freestanding or floor mounted. b).Heated towel rails are also known as heated towel racks, towel warmer,or drying racks. c).They are designed to replace standard towel bars and robe hooks by adding more functionality in drying and warming. This helps prevent the growth of mold & mildew on your towels and keeps them smelling fresher, longer. d).The most common heating technology used is electric – either plug-in or hard wire installation.

  • 2.What is the main purpose of a heated towel rail?

    Heated towel rails have a variety of uses and applications in both residential and hospitality settings. 1.Residential: Bathroom: This is the primary location where they are used. It replaces towel bars and robe hooks and warms towels before a shower or bath. After a towel has been used, it is placed back on the unit to dry the towel out. It is important to dry the towel so it does not develop that gross funky smell. This odor is the result of mold and bacteria growth on your towel. Heated towel rails can also help keep bathrooms dry if left on for longer lengths of time by eliminating excess humidity and moisture in the bathroom. This will help to reduce the amount of mold and mildew growth and keep the bathroom more hygienic. Laundry Room: This is a very common secondary application for heated towel rails. A heated towel rail can be used to dry out and prevent wrinkling in many garments such as denim jeans, silk blouses, and delicates, which usually cannot be put into a tumble dryer. Mud/Wet Room: Whether you are located near an ocean, lake, river, or pool; or live in a cold climate with frequent snow every year, a heated towel rack is a great product to place in a mud/wet room. It can hang and dry bathing suits, pool towels, wet suits, and life jackets. Or in a colder climate, warm and dry ski jackets and winter coats, gloves/mittens, beanies, etc. Pool House: Heated towel rails are perfect for pool houses to hang wet pool/beach towels, bathing suits, wet suits, and life jackets so they dry out for subsequent use. 2.Hospitality: Hotels: One of the most significant expenses for hotel operations is laundry. Guests will be more likely to re-use towels multiple times, knowing they will have a dry and warm towel every time. This can yield massive savings by reducing laundry volumes, costs, and the time and labor associated with washing, drying & folding towels. Spas: A place that is all about pampering and catering to the guests, a heated towel rail is one more thing that enhances their experience. Wrapping themselves in warm bathrobes between services and using warm towels after sauna, steam, or showering will elevate their overall experience.

  • 3.Where are our products made?

    They are manufactured in China.

  • 4.How does a heated towel rail work?

    Dry Element technology: These models have a resistance-style wire cable that runs through all horizontal & vertical bars (note – many competitors only have horizontal bars that heat up!). The benefit is rapid heat-up time, regardless of the size – 10 to 15min. Note – heating cable cannot be repaired but is covered under the product warranty.

  • 5.How long do they take to heat up?

    It takes about 10 to 15min to reach their maximum temperature from a cold start.

  • 6.How hot do they get?

    Internal temperature range – up to 113°F-131°F.

  • 7.Can a Heated Towel Rack be left on constantly?

    Our heated towel rails are designed and built to be left on 24hrs a day. Once the unit reaches its maximum operating temperature, the rack will remain at temperature. There are internal temperature limiters that prevent the units from overheating to ensure safe operating temperatures. For those looking to maximize the benefits while minimizing power consumption, programmable timers can be used with any of our products.

  • 8.Do they consume a lot of energy?

    Across all models, the average power rating is 150 Watts, equivalent to about two incandescent light bulbs. Based upon the average national kWh (kilowatt-hour) rate, it will cost less than $5 per month to run a heated towel rack for 8hrs per day, seven days a week.

  • 9.What material are our products made of?

    All our collections, except the Traditional Collection, are made of high-quality 304 stainless steel. This material is hygienic, environmentally friendly since it is recyclable and is resistant to corrosion and rust.

  • 10.Duration of Warranty

    We offer a 3 years warranty for our products.Warranty begins 3 years from invoice date. The warranty covers defects in workmanship and materials.

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